Evaluation: House call antivirus service

By Hector D. Calabia

IDG News Service, Buenos Aires Bureau

BUENOS AIRES –

 

The Japanese data security company Trend Micro Inc. is offering a free antivirus scanning system for on the spot online detection at their Web address http://housecall.antivirus.com/housecall/. We reviewed it on occasion of their having set a Spanish language service in association with Hispasec Sistemas, Madrid. This report is on their main service in English, that we tested after their Spanish language counterpart.

 

Trend Micro is a software company that specializes in antivirus solutions for the corporate and network environments. At the final user level its most popular product is the PC-cillin antivirus scanner.

 

We tested their free Housecall antivirus system that claims to check your computer through the Web, on the fly. It does so using Active-X controls (for Internet Explorer 4.0 and above) or Java applets (for Netscape browsers).

 

We confess that on our first try we were not impressed at all. Using a high speed cable-modem connection, the system needed 12 minutes to download the virus signature files, and 5 additional minutes for downloading the Active-X controls. These provide an on-screen display of your local disks, in a way akin to the Windows Explorer.  You can check the directories or files that you want checked for viruses, and HouseCall performs the scanning and cleaning after it downloads its files.

 

On our first try we checked our data partition (7.5G bytes, almost 3G bytes of data files). This is a 7500 rpm Maxtor 54098HB disk on a 700 MHz Pentium III machine. The scan is done locally, using the HouseCall applet. The software scanned 7920 files in a trifle less than 5 minutes. It found 17 infected files in the e-mail Attachments folder. All of them were of the new e-mail sort of viruses, including the most recent one: Anna Kournikova, and a few old favorites, like Pretty Park and I love you. None of this viruses had spread to other sections (see accompanying story, Opinion...) The system indicated whether the files were "cleanable" and offer an option to delete or clean the files.

 

The second try was with the C drive, that holds the active programs. This is also a 7.5G byte partition, with a little more than 4G bytes of files. The system analyzed 57,516 files in 14 minutes. It found no viruses, Trojan horses or worms there.

 

The scanning times seem rather slow. However, it must be consider that HouseCall analyzes all files. There is no check box for selecting file extensions. This is reasonable, since nowadays viruses can infect most types of files, including .doc, .xls, and others. So this all inclusive approach seems sensible enough.

 

Today we connected again to the HouseCall site. This time, setting the whole system for virus detection needed about 30 seconds. Obviously there was little, if any, updating of the virus signatures files to do, and the applet was already loaded.

 

Conclusion: Trend Micro's offer is good and practical. It guarantees that the virus definitions are always current, and you can check your files from anywhere, as long as you can get an Internet connection. It is good for people on the go, for checking their portables, without having to load and maintain a full antivirus program on board. It also checks compressed files, and e-mail attachments. However, if you are going to use it while traveling, be sure to download the main files first, so that you have shorter wait times for the updated files when you connect off base.

 

This article was originally published by the IDG World Network of magazines and Web Sites
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